We collect information from you automatically through your use of our website, with cookies and similar technology, and when you provide information directly to us through our website.
Information we collect automatically
- Conduct website and mobile app analysis
- Recognize your browser or device
- Remember your preferences and interactions
- Collect information about our website usage and email responses
- Log activity on our website
- Market products or services to you
Information we collect through cookies and similar technology
We use Local Storage, such as HTML5, to store content information and preferences. Our business partners who provide certain features on our website or display advertising based upon your web browsing activity may also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
Opting out of behaviorally targeted advertising
If you wish, you can opt out of interest-based advertising. Please note that you may continue to see generic or non-targeted ads from these companies after you opt-out.
How to control cookies
All major internet browsers allow you to block or delete cookies through the privacy features in your browser. Please note that if you block cookies then you may not be able to use the full functionality of this website.
Do not track
Please note that our system may not recognize “do not track” headers or requests from some browsers.
Web links and widgets
Other companies or organizations may have links to their websites on our webpages. Our website may also include social media widgets, such as the "share this" buttons and links to third-party websites, like Facebook and Twitter. These features may collect your IP address and the page you visited on our site. These feature also may place a cookie to enable these features to function properly. We are not responsible for how these third parties collect, use, disclose or secure the information that you provide to them. Please read their privacy policies so you can learn how their websites use your information.
Information we collect directly through our website
We collect your personal information on our website when you:
- Ask a question
- Use tools and calculators
- Apply for products or services
- Complete a form
- Conduct transactions
- Apply for a job
- Email us
- Subscribe to receive email from us
- Complete website surveys
Personal information is any information that identifies you and describes your relationship with us. Some examples of the personal information that Nationwide may collect include:
- Name, address, date of birth and Social Security number
- Assets and income
- Property address and value
- Account and policy information
- Driver's license number
- Financial information
- Credit reports and other consumer report information
- Information from applications and transactions
- Any information you provide us
- Public information
We may collect personal information about you, another insured on your policy, or a beneficiary when applying for a policy or service. We will only use this information for the specific reason for which it is provided.
If you apply for a product or service, we may collect information from your consumer reports, such as your credit report or motor vehicle report. We also may use an "insurance score." An insurance score uses information from your credit report to help predict your future claims. Typical items that could affect an insurance score include payment history, number of revolving, new and collection accounts, bankruptcies, and foreclosures.
In rare instances, we may also need to collect your medical information from a medical provider. However, we will not use or share your medical information for marketing, unless you give us your permission. We retain your personal information while your account is active or as needed to provide you services, such as quoting, re-quoting and account management.
We also retain and use your information as required or permitted by law to comply with our legal obligations, resolve disputes and enforce our agreements.
Use of third-party data
We may receive information about you from other sources, including publicly-available databases or third parties from whom we have purchased data. We may combine this data with information we already have about you, which allows us to update our records. An examples of the type of personal information we may obtain from public sources or third parties may be change of address information from third parties for address standardization and correction.
Information we collect directly through our SmartRide® Program
SmartRide is a usage-based insurance program that provides you with personalized feedback to help you make safe driving decisions while allowing you to earn discounts on your insurance premium. If you participate in the SmartRide program, we will gather information using a telematic device that you plug in to your car, our smart phone app that you download, or other technology capable of recording the necessary data. We then analyze this information to provide you with personalized feedback and calculate a discount on your insurance premium in accordance with our terms and conditions. As part of the SmartRide program, we may collect information about your vehicle, such as driving speed, trip information and geolocation. If you download and use the mobile app, we may collect information about your mobile device as well. For additional information, please review the SmartRide Terms and Conditions of Use contained in the box your telematics device arrived in, or contained in the End User License Agreement located under the SmartRide app settings.